চট্রগ্রামের চাকরির খবর
Job title: Analyst, CRM (Executive)
Company:
Job description: Job Responsibilities
- Customer satisfaction:
- Receive shipment booking from shippers and forward it to overseas agents with proper information and follow up with both shippers & counter-parts.
- Approve shipper’s booking, issue shipping order to them & follow-up their H/O process.
- Provide shipment advice & invoice to shipper & follow-up shippers’ B/L updating issue.
- Attend all queries from customers & provide feedback on time.
- Provide shippers shipment notification once receives from consignee/counterpart.
- On time original HBL print & h/o to shipper
- Update the buyer system when required
- Attend all queries from customers & provide feedback on time.
- Sending pre alert to buyer in stipulated time frame
- Liaison with CFS team
- Monitor the cargo receiving & CFS stuffing with the CFS team
- Carrier Update
- Submit booking at carrier’s portal for securing space at vessel.
- Submit shipment instruction to carrier within stipulated time-frame.
- Receive MBL verify copy from carrier, cross-check it with counterpart & confirm it
- Maintain liaison with carriers for better service & smooth operations
- SOL system Update
- Create access to Shipment Online (SOL) for shipper & educate them how to use SOL system.
- Troubleshoot shippers’ problem related to SOL through proper help from respective team.
- Update SOL system with Import information when required.
Employment Status
Full-time
Educational Requirements
- Bachelor degree/Masters in any discipline.
- Skills Required: Excellent operating skills over MS Office, Good interpersonal and communication skills, Must be fluent in written and verbal English
Experience Requirements
- At most 2 year(s)
- The applicants should have experience in the following area(s):
Import * The applicants should have experience in the following business area(s):
Freight forwarding
Job Location
Chattogram
Salary
Negotiable
Compensation & Other Benefits
- T/A, Mobile bill, Tour allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Job Source
Bdjobs.com Online Job Posting.
Expected salary:
Location: Chittagong
Job date: Wed, 19 May 2021 00:44:55 GMT