Assistant Engineer – IPTV NOC Operations (Re-Advertisement)

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Job title: Assistant Engineer – IPTV NOC Operations (Re-Advertisement)


Job description: Job Context

  • Technical background in the following areas is desirable:
  • Virtualization, Scripting, Content Delivery Networks, Video streaming technologies, Headend System IPTV, Cable TV, IPTV Set Top Box & OTT TV system architectures
  • Network Knowledge: UDP, TCP, unicast, multicast and web streaming (Apple HLS or DASH)

Job Responsibilities

  • Monitor live alarms and operations of the end to end IPTV system like Headend, Middleware, TV mosaic, HLS probe and delivery network 24/7 on a roster basis. Report and Fix any content acquisition, Transcoding, Transport, Delivery, Servers, CDN and Web Services.
  • Responsible for the surveillance of multiple video systems across multiple geographical areas.
  • Logical troubleshooting processes and implements documented break/fix actions. Responsible for testing, and maintaining video services applications, CDN, VOD, and Broadcast services.
  • Escalates difficult issues requiring higher skills levels to Video/Network Engineers within team.
  • Critical thinking skills to diagnose video impairments and implement documented break-fix measures. Works closely with the Video/Network Operations and cross-functional teams to solve customer impacting conditions.
  • Coordinate with local and international partner for any QoS issues.
  • Supports operational efficiencies and network performance improvements through proactive monitoring.
  • QoS report preparation, analysis and escalate for any anomalies.
  • Inform stakeholders about all planed and scheduled work within the network and follow up accordingly.
  • Record all call failure causes and send those reports asking for clarification to the respective stakeholders.

Employment Status


Educational Requirements

  • Bachelors / Masters in EEE / ECE / APECE /ETE/ ICE / CSE or Telecommunication from any recognized university.

Experience Requirements

  • At most 1 year(s)
  • The applicants should have experience in the following area(s):

NOC * The applicants should have experience in the following business area(s):

Telecommunication * Freshers are also encouraged to apply.

Additional Requirements

  • Network Certification will be an added advantage
  • Exceptional oral and written communication and presentation skills
  • Willing to perform roster duties including night shifts

Job Location



Expected salary:

Location: Dhaka

Job date: Thu, 12 Nov 2020 08:48:04 GMT

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