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Assistant Support Engineer (ASE)

by jobsandcareerbd

এনজিও চাকরির খবর

Job title: Assistant Support Engineer (ASE)

Company:

Job description: Job Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks, laptops, tablet, printers, scanners etc. and IT related accessories deployed in branches.
  • Providing functional and operational support for software developed in-house i.e. Microfinance Management System, Asset Management, HR Managements, Internal Fund Management etc.
  • Providing orientation and training to users.
  • Providing technical support related to IT devices like PC, Laptop, Printer, TAB, UPS and installed Software Application etc.
  • Identifying source of specific problem and resolving problem in an accurate and timely manner.
  • Prioritizing requests based on severity/urgency of problem and impact to users productivity and overall ASA IT operations.
  • Using online issue tracking Software i.e. JIRA for creating issues and getting solutions regarding any IT related problem.
  • Providing supports to assigned branches in a district over the phone or in person as required.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • B.Sc. in CSE/CS/IT/EEE/Electronics from any academic institution approved by UGC of Bangladesh.

Experience Requirements

  • At least 2 year(s)

Additional Requirements

  • Age at most 30 years
  • Having working experience in network & hardware trouble shooting or software support in any reputed NGO/Organization will get preference.
  • Must have ability to work under strict deadline.
  • Able to work independently & under pressure
  • Must be a team player
  • Must be non-Smoker
  • Should have experience of driving motorcycle.
  • Should have good track record as IT support staff.
  • Proven computer skills including MS Office applications, Excel and data Management Software.
  • Hands on training in Hardware trouble shooting from a reputed institute.
  • Good problem solving skills.
  • Should have sound knowledge in English communication.

Job Location

Anywhere in Bangladesh

Salary

  • Salary Tk. 25,000/- per month (consolidated) during probation period. Probation period will be 1 (one) year long. After successful completion of probationary period, the officer will be accommodated in the regular Pay Scale of ASA.

Compensation & Other Benefits

  • All admissible benefits like Contributory Provident Fund, Gratuity, Yearly Increment, Festival Allowance, Naboborsho Allowance (Boishakhy) and Employee’s Group Benefit Fund will be attributed.

Job Source

Bdjobs.com Online Job Posting.

Expected salary:

Location: Bangladesh

Job date: Fri, 08 Oct 2021 02:44:46 GMT

Apply for the job Here!

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