Call Center Executive (Civil Engineering Background)

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Job title: Call Center Executive (Civil Engineering Background)

Company:

Job description: Job Responsibilities

  • Handle inbound and outbound calls of the customers in appropriate accent.
  • Advice customers or provide suggestions on the products which will be used for constructions.
  • Handle calls from Dealers/Distributors and inform the head office of such type of calls.
  • Sense of responsibility and Achieve the daily target
  • Analytic skill and working ability for team development
  • Prepare daily report in excel
  • Developed competencies required for service oriented and result focus
  • Need to work on roster duty.

Employment Status

Full-time, Contractual

Educational Requirements

  • B.Sc. in Civil Engineering.
  • Ahsanullah University of Science and Technology,Bangladesh University of Engineering and Technology students will get preference
  • Skills Required: Customer Support through PhoneEmail

Experience Requirements

  • 3 to 5 year(s)
  • The applicants should have experience in the following area(s):

Customer Relation, Real Estate project Development

Additional Requirements

  • Age 22 to 35 years
  • Only males are allowed to apply
  • Excellent Communication skill to interact with customers and demonstrate good listening skills
  • Excellent Knowledge on Civil Engineering/Construction related tasks.
  • Self-motivated and willing to work for longer period and any time in the day
  • Confident to take challenge and fulfill KPI
  • Must have Good communication skill in Bangla and English with proper accent
  • Good computer skill is required with good typing skill
  • Good reading and writing skill in both Bangla and English
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a teams
  • Knowledge about social media maintenance would be appreciable

Job Location

Dhaka

Salary
Negotiable

Compensation & Other Benefits

  • Free training would be provided
  • As per company policy

Job Source

Bdjobs.com Online Job Posting.

Expected salary:

Location: Dhaka

Job date: Tue, 20 Apr 2021 07:41:48 GMT

Apply for the job now!

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