Contact Center Executive (Trainee Assistant Officer)

ঢাকার চাকরির খবর

Job title: Contact Center Executive (Trainee Assistant Officer)

Company:

Job description: Job Responsibilities

  • Handle Customer queries and complaints meeting the service level standard
  • Ensure first contact resolution in every possible cases
  • Effectively follow up and escalate the queries and complaints where necessary

Employment Status

Full-time

Educational Requirements

  • Graduation with a minimum CGPA of 3.00 out of 4.00

Additional Requirements

  • Minimum six (06) months of experience in similar position
  • Excellent verbal and written communication skills in English & Bangla
  • Adequate computer literacy to work in online software modules & office packages
  • Willing to work in any working-shifts (24X7)

Job Location

Dhaka

Salary

  • Competitive Salary, Incentives and benefits packages

Compensation & Other Benefits

  • Career progression opportunity based on performance
  • Festival Bonuses/ Medical Facilities/ Other benefits

Job Source

Bdjobs.com Online Job Posting.

Expected salary:

Location: Dhaka

Job date: Fri, 15 Oct 2021 07:34:21 GMT

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