ঢাকার চাকরির খবর
Job title: Customer Relationship Executive
Job description: Job Context
There is opportunity for contractual as well as freelance (hourly basis) work. Contract duration will vary on a case to case basis. CRE might have to learn working on specific software to ensure proper service to customers. In that case, training will be provided from our end.
- Handling incoming customer calls for client’s business
- Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction
- Listen and understand customer query and provide quick support on the required topic
- Fast learning capability in working with information systems
- Outgoing sales call generation and closing sales, as well as feedback collection through outgoing calls.
- Fluent English-speaking ability to deal with foreign clients
- Coordinating and resolving critical issues by coordinating with concerned teams
- Knowledge about GDS platforms will be considered and added advantage.
Full-time, Part-time, Contractual
- Work at office
- HSC, A Level, Bachelor of Business Administration (BBA)
- Preferred Professional Certification: ATAB
- Training/Trade Course: GDS,ATAB
- Skills Required: Customer Care, Customer Support through Phone, GDS SYSTEM
- 1 to 5 year(s)
- The applicants should have experience in the following area(s):
Call Center, Call Center Agent * The applicants should have experience in the following business area(s):
Call Center * Freshers are also encouraged to apply.
- Age 18 to 35 years
Dhaka, Dhaka (Gulshan)
- Tk. 10000 – 15000 (Monthly)
- Mentioned salary range is for 6 days a week, 8 hours a day shifts. Exact amount will depend on multiple factors including prior experience at other call centers and/or working with GDS platforms. In case of candidates who are interested in working freelance, salary will be given on hourly basis.
Compensation & Other Benefits
- Salary Review: Yearly
- Festival Bonus: 2
Expected salary: 10000 – 15000 per month
Location: Gulshan, Dhaka
Job date: Wed, 31 Mar 2021 07:59:32 GMT
Apply for the job now!