Customer Relationship Executive

ঢাকার চাকরির খবর

Job title: Customer Relationship Executive

Company:

Job description: Job Context
There is opportunity for contractual as well as freelance (hourly basis) work. Contract duration will vary on a case to case basis. CRE might have to learn working on specific software to ensure proper service to customers. In that case, training will be provided from our end.

Job Responsibilities

  • Handling incoming customer calls for client’s business
  • Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction
  • Listen and understand customer query and provide quick support on the required topic
  • Fast learning capability in working with information systems
  • Outgoing sales call generation and closing sales, as well as feedback collection through outgoing calls.
  • Fluent English-speaking ability to deal with foreign clients
  • Coordinating and resolving critical issues by coordinating with concerned teams
  • Knowledge about GDS platforms will be considered and added advantage.

Employment Status

Full-time, Part-time, Contractual

Workplace

  • Work at office

Educational Requirements

  • HSC, A Level, Bachelor of Business Administration (BBA)
  • Preferred Professional Certification: ATAB
  • Training/Trade Course: GDS,ATAB
  • Skills Required: Customer Care, Customer Support through Phone, GDS SYSTEM

Experience Requirements

  • 1 to 5 year(s)
  • The applicants should have experience in the following area(s):

Call Center, Call Center Agent * The applicants should have experience in the following business area(s):

Call Center * Freshers are also encouraged to apply.

Additional Requirements

  • Age 18 to 35 years

Job Location

Dhaka, Dhaka (Gulshan)

Salary

  • Tk. 10000 – 15000 (Monthly)
  • Mentioned salary range is for 6 days a week, 8 hours a day shifts. Exact amount will depend on multiple factors including prior experience at other call centers and/or working with GDS platforms. In case of candidates who are interested in working freelance, salary will be given on hourly basis.

Compensation & Other Benefits

  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source

Bdjobs.com Online Job Posting.

Expected salary: 10000 – 15000 per month

Location: Gulshan, Dhaka

Job date: Wed, 31 Mar 2021 07:59:32 GMT

Apply for the job now!

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