ঢাকার চাকরির খবর
Job title: Customer Service Executive (In-Store & Online)
Company:
Job description: Job Context
Serve customers both in-store and Online + Manage store functions.
Job Responsibilities
- Organizing retail store operations and taking responsibility to ensure store is running smoothly to maximize sales and minimize costs.
- Create a positive, neat clean and welcoming environment at retail stores and at all points of customer comes in contact with ND BD.
- Recruit, train and supervise, guide and allocate responsibilities of staff towards maximum performance and best utilization of time at work
- Provide superior customer service at all times ensuring customers are happy and fully satisfied with their experience with ND BD, both online and offline.
- Deal with complaints from customers in friendly manner
- Educate customers on supplements, fitness, nutrition, health & wellness
- Recruit, train and supervise and guide staff towards maximum performance
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels ensuring products are in stock and maintain proper store inventory management.
- Inspect the areas in the store and resolve any issues that might arise
- Preparing and controlling the store and budget aiming for minimum expenditure and efficiency for maximum output
- Plan and oversee in-store promotional events or displays
- Create marketing buzz online and offline for ND BD on a regular basis
- Develop marketing content for social media and offline as needed
- Distribute marketing content to reach the target market
- Ensure ND BD online store is fully optimized, customers are served and online deliveries are made on time with full customer satisfaction
- Keep abreast of market trends to determine the need for improvements in the store
- Analyze sales and revenue reports and make forecasts
- Generate weekly and monthly reports for management
- Ensure the store fulfils all legal health and safety guidelines
- Assist in developing content for ND BD’s various fitness brands if and when required
- Answering queries, complaints. Or requests from existing and potential customers through calls and social media as like Facebook, Instagram.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
- Skills Required: Computer skill, Customer Relationship Management (CRM)
Experience Requirements
- 1 to 3 year(s)
- The applicants should have experience in the following area(s):
Accounting Data Entry, Customer Service, Showroom operations * Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 30 years
- Only males are allowed to apply
Job Location
Dhaka
Salary
Negotiable
Compensation & Other Benefits
- Mobile bill, Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
- Eid Bonus will be applicable after completing 1 year of employment.
- Performance Bonus will be applicable after completing 6 month of employment.
Job Source
Bdjobs.com Online Job Posting.
Expected salary:
Location: Dhaka
Job date: Sat, 08 Oct 2022 23:13:30 GMT
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