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Job title: Desktop Support Engineer
Company: Augmedix
Job description: Desktop Support Engineer
Dhaka, BD /
Global IT – IT (Bangladesh) /
Full-time
Supporting corporate and wireless and physical network infrastructure and clients including desktop support tasks. Support system uptime and maintenance for services and devices within the Augmedix organization.
Responsibilities
- Installation and troubleshooting of Windows, Mac & Linux Based Operating Systems, Applications and Security Patches
- Experience on basic hardware assembling and troubleshooting
- Network (LAN) connection setup and troubleshooting for a computer
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Knowledge on basic network protocols and configurations (i.e. Static routing, BGP, NAT, DHCP)
- Inventory Management (Hardware, Software, Licensing).
- Monitoring, Reporting and Documentation.
Systems:
- Windows Server and Desktop Environments
- Mac Workstations
- Android OS
- VMWare ESXi
- Cisco/Meraki Networks
Education and Experience Requirements
- Bachelor of Science in Computer Science and Engineering ,Information Technology or Equivalent.
- CCNA or 3+ Years information technology experience (Hardware Troubleshooting and Networking)
- Knowledge of security policy requirements in a HIPAA environment preferred
- Experience in a fast-paced, quickly-growing startup environment
Shift Requirements:
- Willingness to work on a 24/7 shift basis. The primary shift will be the Night shift (Bangladesh Time).
Expected salary:
Location: Dhaka
Job date: Fri, 19 Mar 2021 07:56:13 GMT
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