Field Tech Svc Spec – Dhaka

ঢাকার চাকরির খবর

Job title: Field Tech Svc Spec – Dhaka

Company: Medtronic

Job description: Careers that Change Lives

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Provides on-site technical support during the installation, implementation and maintenance of company products.
  • Ensures adequate records and systems are maintained.
  • Schedules personnel responding to critical situations to ensure that client’s needs have been met and that the product/solution is fully functioning according to specification.
  • Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.
  • May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
  • Carries sales or service quota, generates
  • This position would be responsible for Technical support of Hugo Robotic System in the customer sites as well as demo sites

KEY RESPONSIBILITIES:

Technical Services Support – Hugo Robotic System

  • To give field service support for Hugo Robotic systems.
  • Responsible for Installation and commissioning
  • Responsible for Uptime of Hugo Robotic system
  • Coordination of logistics related to Hugo spares
  • Upkeeping of Demo Hugo system
  • Regularly visit existing customers and maintain network for post sales service etc. to reinforce the relationship and understand service gaps.
  • Plan for spares inventory to cater to the services of Hugo Robotics in ISC region
  • Responsible for completion of any FCA and quality guidelines from BU
  • Maintaining the dashboard of service activities
  • Generation of revenue from service agreements and paid services

Must Have: Minimum Requirements

  • Must Have: Minimum Requirements
  • BE / B.Tech / ME / M.Tech in Mechanical / Electrical / Electronics / Biomedical Engineering
  • 6 – 8 years of experience in Technical Support or servicing profile of High End Medical Equipments
  • Sound Technical knowledge in general
  • Sound knowledge in Electrical & Electronics components & circuits
  • Professional and effective interpersonal and communication skills & pleasant demeanor while interacting with various stakeholders
  • Good written & verbal communication skills
  • Nice to Have:
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Interfacing with multiple stakeholders – customers/doctors, sales and marketing employees, technicians, distributor staff, supply chain and other stakeholders.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America) * Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Nice to Have

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Additional Information

  • Posting Date: Dec 16, 2020
  • Travel: Yes,

Expected salary:

Location: Dhaka

Job date: Mon, 21 Dec 2020 01:13:49 GMT

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