চট্রগ্রামের চাকরির খবর
Job title: Floor Supervisor
Job description: Job Context
- “Khulshi Mart” is one of the leading Super Store in Chattogram, Bangladesh. Khulshi Mart started its journey in 2006, with the goal to provide residents of Chittagong a shopping experience with uncompromising quality and service.
- The main concept of starting Khulshi Mart. is to bring the consumers of all classes of our society under a roof from where they will enjoy shopping in our friendly environment with confidence about the genuine products, freshness, pricing, product packaging, and presentations as well as a contribution on improving life standard.
- Support customers by answering product and membership service questions.
- Take care of the starting points of the store formula like service, store performance.
- Ensure top level of customer service and build rapport with customer and maintain.
- Deal with customer feedback and general inquiries.
- Responsible for always active for customer service.
- Need to inform or share to customer about our various special service like-Gift card, membership card, Loyalty, Home delivery, B-Kash, Rocket, Nagad, Flexi load etc.
- Give customers service information including product and membership details.
- Process service and return transactions at the register in alignment with company’s100% customer satisfaction guarantee.
- Accept payment for goods, make change, and issue receipts.
- Identify, investigate and deal with customer issues accordingly.
- Support Retail Store Pick-Up (RSPU) by helping them with the receipt of goods and process customer pick-up.
- Inform customers of repair options in case of damage to goods bought, and complete repair processing.
- Follow disposal guidelines and document retention.
- Responsible for free product availability and disbursement to specific purchaser.
- Collect new products demand from customer and their feedback.
- Work at office
- Bachelor degree in any discipline
- Skills Required: Customer Support/ Client Service, Marketing
- 3 to 5 year(s)
- The applicants should have experience in the following area(s):
Computer skill, Good comunication skill, Leadership
- Age 25 to 30 years
- Only males are allowed to apply
- Excellent organizational skills
- Excellent analytical and problem solving skills
- Understanding of complex information and requirements
- Good prioritization skills and be flexible enough to adapt plans
- Good evaluation skills
- Good communications skills – written and verbal
- Great IT skills combined with a good head for business
- Confidence in decision-making
- A good team-playing mentality
- Good leadership skills
- An ability to work to tight deadlines and within constraints
Compensation & Other Benefits
- Mobile bill, Performance bonus, Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
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