Floor Supervisor

চট্রগ্রামের চাকরির খবর

Job title: Floor Supervisor


Job description: Job Context

  • “Khulshi Mart” is one of the leading Super Store in Chattogram, Bangladesh. Khulshi Mart started its journey in 2006, with the goal to provide residents of Chittagong a shopping experience with uncompromising quality and service.
  • The main concept of starting Khulshi Mart. is to bring the consumers of all classes of our society under a roof from where they will enjoy shopping in our friendly environment with confidence about the genuine products, freshness, pricing, product packaging, and presentations as well as a contribution on improving life standard.

Job Responsibilities

  • Support customers by answering product and membership service questions.
  • Take care of the starting points of the store formula like service, store performance.
  • Ensure top level of customer service and build rapport with customer and maintain.
  • Deal with customer feedback and general inquiries.
  • Responsible for always active for customer service.
  • Need to inform or share to customer about our various special service like-Gift card, membership card, Loyalty, Home delivery, B-Kash, Rocket, Nagad, Flexi load etc.
  • Give customers service information including product and membership details.
  • Process service and return transactions at the register in alignment with company’s100% customer satisfaction guarantee.
  • Accept payment for goods, make change, and issue receipts.
  • Identify, investigate and deal with customer issues accordingly.
  • Support Retail Store Pick-Up (RSPU) by helping them with the receipt of goods and process customer pick-up.
  • Inform customers of repair options in case of damage to goods bought, and complete repair processing.
  • Follow disposal guidelines and document retention.
  • Responsible for free product availability and disbursement to specific purchaser.
  • Collect new products demand from customer and their feedback.

Employment Status



  • Work at office

Educational Requirements

  • Bachelor degree in any discipline
  • Skills Required: Customer Support/ Client Service, Marketing

Experience Requirements

  • 3 to 5 year(s)
  • The applicants should have experience in the following area(s):

Computer skill, Good comunication skill, Leadership

Additional Requirements

  • Age 25 to 30 years
  • Only males are allowed to apply
  • Excellent organizational skills
  • Excellent analytical and problem solving skills
  • Understanding of complex information and requirements
  • Good prioritization skills and be flexible enough to adapt plans
  • Good evaluation skills
  • Good communications skills – written and verbal
  • Great IT skills combined with a good head for business
  • Confidence in decision-making
  • A good team-playing mentality
  • Good leadership skills
  • An ability to work to tight deadlines and within constraints

Job Location



Compensation & Other Benefits

  • Mobile bill, Performance bonus, Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source

Bdjobs.com Online Job Posting.

Recent Jobs in Chittagong

Expected salary:

Location: Chittagong

Job date: Wed, 27 Oct 2021 01:59:01 GMT