IT Manager

চট্রগ্রামের চাকরির খবর

Job title: IT Manager

Company:

Job description: Job Context
We are looking for an experienced IT Manager who will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel . Additionally he/ she will be responsible for Information Technology issues, products, and services at the property. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Also maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.

Job Responsibilities

  • Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
  • Responds courteously and efficiently to queries and problems from guests and system users.
  • He / She must be a self-starter, alert, energetic, responsible and flexible.
  • Ensures cleanliness of all data equipment and computer rooms.
  • A warm personality, attentive and smartly presentable.
  • Committed to delivering high levels of customer service.
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems -PMS, Point of Sale -POS, IPTV, Telephony systems and other software vendors.
  • Ability to troubleshoot hardware and software problems.
  • Should be capable of doing Root Cause Analysis on a problem.
  • Must know the Network fundamentals, general network setup and device configuration.
  • Good knowledge of server hardware, Disk storage technology, I/O devices.
  • Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling (iostat, Nagios).
  • Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
  • Background in highly available systems and image capture/management systems.
  • Extensive knowledge on Active Directory, Management and Implementations.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy , cost, budget and staff support requirements with new IT initiatives.
  • Prepare Policy & Procedures for the IT Department and for the user department.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken.
  • Anti virus setup and day to day support.
  • Able to plan, assign and take the report from the IT team.
  • Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
  • Ensure that policies and procedure relating to PCI compliance are updated.
  • Maintains a system error / progress log book and deals with reported problems.
  • Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
  • Monitors and maintains proper inventory of hardware and software license.
  • Is aware of IT Security Policies and ensures implementation through regular staff training.

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • Master of Science (MSc) in CSE
  • Training/Trade Course: INFORMATION TECHNOLOGY

Experience Requirements

  • 10 to 12 year(s)
  • The applicants should have experience in the following area(s):

Experience in the Information Technology field (Network System)

Additional Requirements

  • Age 35 to 40 years
  • Both males and females are allowed to apply
  • Excellent communication and listening skills.
  • Ability to work under pressure.
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
  • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
  • Person with disability are encouraged to apply

Job Location

Chattogram (Chattogram Sadar)

Salary
Negotiable

Compensation & Other Benefits

  • Mobile bill, Medical allowance, Profit share, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source

Bdjobs.com Online Job Posting.

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Expected salary:

Location: Chittagong

Job date: Sun, 10 Oct 2021 07:46:52 GMT