Jr. Network Engineer, Customer Care

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Job title: Jr. Network Engineer, Customer Care

Company:

Job description: Job Responsibilities

  • Receiving client complaints over phone.
  • Troubleshooting client connectivity problem.
  • Coordinating with field team and other technical teams to give solution to clients.
  • Client link monitoring.

Employment Status

Full-time

Educational Requirements

  • Bachelor degree in any discipline
  • Skills Required: Excellent communication and presentation skills, IP Network

Experience Requirements

  • Na
  • The applicants should have experience in the following area(s):

Call Center, Customer Service * The applicants should have experience in the following business area(s):

IT Enabled Service * Freshers are also encouraged to apply.

Additional Requirements

  • Age 22 to 27 years
  • Ready to do shifting duty (morning, day & night shift).
  • Must have Excellent English & Bangla communication skill.
  • Basic IP Networking knowledge preferred.
  • Working experience in call center preferred but not mandatory.
  • Working experience in renowned ISP preferred but not mandatory.
  • Applicant currently living in Uttara or adjacent area will be given preference

Job Location

Dhaka

Compensation & Other Benefits

  • Provident fund
  • Salary Review: Yearly
  • Festival Bonus: 2

Expected salary:

Location: Dhaka

Job date: Wed, 24 Feb 2021 08:46:49 GMT

Apply for the job now!