Product Manager, Debit and Prepaid Cards: Retail Banking Division

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Job title: Product Manager, Debit and Prepaid Cards: Retail Banking Division


Job description: Job Context
EMPLOYMENT TYPE: Full Time Employment (Permanent Position)

Job Responsibilities

  • Launching of new Debit/prepaid card for new customer segments as appropriate
  • Increase Debit card activation and usage
  • Maintain Debit/Prepaid card plastics
  • Maintain liaisons with Scheme partners (VISA, MasterCard, etc.) in regards to BIN management, Offers, etc.
  • Maintain relationships with other external stakeholders like Waller Partners, Payment partners, etc.
  • Work actively with system developers regarding various functionality development
  • Design and execute campaigns as and when necessary to achieve set goals/targets by the management
  • Follow-up and publish campaign results to all stakeholders
  • Managing Card fees and other transactional features
  • Improvise Card onboarding and distribution process
  • Develop new processes for new projects and tasks as and when required. Identify and re-engineering existing processes for smoother operations.
  • Debit/Prepaid card portfolio management
  • Address SQ issues/Complaints & resolve them accordingly
  • Initiated coordination meeting with front line staffs, ensure proper training and feedback to their queries
  • Manage promotional collaterals in alliance with Marketing, Communication & Customer Experience team
  • Handle disputes and Fraud related issues as per set guidelines
  • Timely response to all management quires and compliance deadlines
  • Proper vigilance of branding and information to all touch points

Employment Status


Educational Requirements

  • Graduation/ Post Graduation from reputed University

Experience Requirements

  • At least 5 year(s)

Additional Requirements

  • 5 years of working experience preferably in a Bank
  • Positive, energetic, and adaptive to changes;
  • Good communication and negotiation skills

Job Location


Job Source Online Job Posting.

Expected salary:

Location: Dhaka

Job date: Wed, 31 Mar 2021 07:58:01 GMT

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