Support Engineer

ঢাকার চাকরির খবর

Job title: Support Engineer


Job description: Job Context

  • Job ID: 20002
  • Provide technical solutions to customers and partners` enquiries, collaborating with the support team to find the best solution
  • Keep track of your tasks through the support desk software, describing the time spend and solution taken
  • Attend pre-sales conference calls where clarification of the technical scope is required
  • Design, implement and test 3rd party system integrations
  • Deliver bespoke extensions to meet customers` requirements
  • Provide 2nd line technical support both externally to customers and internally to employees within the group
  • Write technical documentation for both internal and external use

Job Responsibilities

  • Excellent English is a must! Both spoken and written
  • Hands-on experience of developing applications using Microsoft C# and developing database solutions using Microsoft SQL Server or similar technologies
  • Good knowledge of .NET, HTML and/or Javascript
  • Write efficient, elegant code as per requirement
  • Debug and optimise existing codes & follow strict coding standards
  • Previous experience in a Technical Consultancy or Project Management role is an advantage
  • Ability to follow documented processes
  • Strong team player, proactive with a lot of interest in taking on new challenges
  • Must be able to work under pressure, respecting deadlines
  • Good at work individually or as part of a team depending on the type and scope of the project
  • Team oriented, and ability to work in a multicultural environment
  • Good aptitude understanding people’s problems
  • Great discipline, manners and work ethics

Employment Status


Educational Requirements

  • Bachelor of Science (BSc), Bachelor of Computer Application (BCA), Bachelor in Engineering (BEngg)
  • Skills Required: Business English

Experience Requirements

  • At least 2 year(s)
  • The applicants should have experience in the following area(s):

C Programming, HTML, JavaScript, SQL Server

Job Location

Dhaka, Dhaka (Dhaka Railway, Dhamrai, Dhanmondi)


  • Negotiable
  • Competitive salary & flexible holiday schemeA friendly, fun and international group of peopleFlexible working environment (blended home and office)

Job Source Online Job Posting.

Expected salary:

Location: Dhanmondi, Dhaka – Dhamrai, Dhaka

Job date: Sun, 11 Apr 2021 04:33:11 GMT

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