System Support Engineer (NOC)

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Job title: System Support Engineer (NOC)


Job description: Job Context
SaltSync Ltd is looking for recruiting skilled Support Engineer. The incumbent will be responsible for diagnose and resolve problems with hardware, software, and network issues, as well as look for and recommend updates to streamline processes

Job Responsibilities

  • Customer Support Call receive ,Complain Note-down, Remote support, service monitoring ,Operate different services ,Report creation .
  • Direct client support and client visit
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • The Setting, installing testing and maintaining operating systems, application software and system management tools
  • IPV4, IPV6 knowledge, IP address planning, Local Network, Public Network.
  • Maintain all the Departmental activities, prepare all documentation of the running system and update the version control of documentation periodically as a part of SOP (Standard Operating Procedure)
  • Configure Mikrotik, OLT and other network devices.
  • Network monitoring regular basis.

Employment Status



  • Work at office

Educational Requirements

  • Diploma in Computer, Diploma in Engineering, Bachelor degree in any discipline

Experience Requirements

  • At least 1 year(s)

Job Location

Khulna, Khulna (Khulna Sadar)

Tk. 7000 – 14000 (Monthly)

Compensation & Other Benefits

  • Mobile bill, Insurance
  • Salary Review: Yearly
  • Festival Bonus: 2

Expected salary: 7000 – 14000 per month

Location: Khulna

Job date: Sat, 06 Mar 2021 04:29:51 GMT

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