চট্রগ্রামের চাকরির খবর
Job title: Customer Care Officer
Company:
Job description: Job Context
The role of Customer Care Officer is to ensure overall customer service and to gain customer satisfaction of Out-Patient, In-Patient, Appointment Call Center Areas.
Job Responsibilities
- Ensure effective and smooth co-ordination between consultant and the out patient (with / without appointment, follow up etc.) as well as manage all operational activities of the respective clinic(s), specialty with quality service in line with EHC policies.
- Receive and greet all new patients in the ward with appropriate manners & courtesy
- Guide patient to consultant’s room when the consultant is ready to see the patient after ensuring s/he has paid consultancy fees at billing desk and other necessary preparations.
- Services Management
- Customer Relationship Management
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
- Skills Required: Computer literacy, Positive attitude, Strong communication and presentation skills
Additional Requirements
Job Location
Chattogram
Salary
- Negotiable
- As per hospital policy
Compensation & Other Benefits
- Medical allowance, Provident fund, Insurance, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
- As per hospital policy
Expected salary:
Location: Chittagong
Job date: Tue, 22 Dec 2020 05:31:58 GMT
Apply for the job now!