রাজশাহীর চাকরির খবর
Job title: Trainee, Customer Service (CS)
Job description: Job Context
- We are looking for some dynamic and self-driven talents to join in our highly proficient department. Our world-class training will facilitate you to learn how to run a multinational company, so we expect you to have the mindset to learn in every aspect.
- We have a unique work environment and maintain an out of the box ambiance, culture. Therefore, it is a must that every candidate should be able to adapt our belief system and adopt our work philosophy.
- The trainee programs most often consist of a combination of theory and practice and is aimed at having the trainee to learn the company from the ground up.
- Identify customer needs, clarify information and provide solutions on sales, back-order or delivery
- Need to provide precise information to the customer, ensuring customer satisfaction.
- Perform every messaging actively to solve client’s problem.
- Assistance to resolve product or service problems by acting as a bridge between customer and management to clarify customer’s complaint, determine the cause of the problem and solve the problem.
- Follow up with customers and management to ensure resolution and to convince the customers in fixing lead time.
- Refer unresolved customer grievances to designated persons for further investigation.
- Complete tasks provided by the Supervisor
- Prepare report on response/solutions
- Coordinate with other functions within company to ensure flawless service to customers.
- Bachelor degree in any discipline.
- Fresh graduates in any discipline are encouraged to apply
- Age 23 to 29 years
- Both males and females are allowed to apply
- Highly proficient with Microsoft office, Internet browsing
- Presentable, proficient in English is a MUST
- Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines
- Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of the information
- An active listener with demonstrated negotiation and problem-solving skills
- Well-developed interpersonal skills are necessary; excellent verbal and written communication skills in English.
- Must have a suitable laptop to work
- In 1 month`s training period, we will provide allowance on daily basis. After successfully completion of 1 months training, only eligible candidates will be recruited as trainee in our company. They will get all the facilities as per company policy.
Compensation & Other Benefits
- Salary review in every six months
- Training facilities
- Yearly paid vacation trip, medical bill, performance bonus.
- Everyday transportation, lunch, breakfast, afternoon snacks etc.
Bdjobs.com Online Job Posting.
Job date: Thu, 13 May 2021 01:07:56 GMT
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